“Micky brings deep experience in building service teams that deliver real results,” says Doug Braun, CEO of ePS. “Her leadership will help our customers achieve value faster, with less friction and more clarity.”
Abhold joins ePS with over 25 years of experience in enterprise software and supply chain services. She previously served as EVP of Professional Services at Infios, and held senior roles at e2open and Blue Yonder, where she drove improvements in service delivery and customer success.
“Great service teams don’t just support customers — they enable them,” says Abhold. “I’m excited to build on ePS’s strong foundation and help deliver even more value through aligned teams and streamlined execution.”
Her focus will include faster onboarding, global cross-training, and best-practice adoption — ensuring packaging clients benefit from expert support and a seamless experience across regions.
For reference
eProductivity Software (ePS) is a global provider of industry-specific business and production software solutions for the packaging and print industries. Headquartered in Pittsburgh, Pennsylvania, ePS offers integrated ERP, MES, and workflow automation tools designed to help manufacturers improve operational efficiency, reduce costs, and accelerate growth.
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